Application accounts, batch users, integration identities and unattended process credentials.
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Non-human identity consultancy
Know every machine identity. Give each one an owner.
Fortentra helps organisations discover non-human identities, understand what they can reach and establish governance that works across cloud, infrastructure, applications, delivery pipelines and AI-enabled workflows.
What we mean by NHI
Identities used by software, workloads and automation—not an employee signing in.
Managed identities, service principals, IAM roles, containers, functions and infrastructure automation.
API keys, tokens, passwords, certificates and keys that enable one system to trust another.
Automation and agent identities that can call tools, retrieve data or take actions with delegated authority.
The governance gap
NHI risk grows when access outlives purpose, ownership or evidence.
Invisible inventory
Accounts and credentials are scattered across directories, vaults, cloud platforms, repositories and application configurations.
Unclear ownership
The creator has moved on, the application has changed, or nobody can make a confident decision about continued access.
Excessive permission
Broad roles and inherited rights let automation reach more systems and data than its current task requires.
Weak lifecycle
Provisioning is automated while review, rotation, expiry and retirement remain inconsistent or manual.
The engagement
Move from discovery to an operating governance model.
- 01Discover and correlate
Bring together identity, credential, permission, activity and application context from the systems that matter.
- 02Classify risk and purpose
Identify privilege, sensitive reach, credential weakness, inactivity, duplication and control exceptions.
- 03Assign accountable ownership
Connect each material identity to a business owner, technical custodian, purpose and expected lifecycle.
- 04Design lifecycle controls
Define creation, approval, credential handling, review, rotation, monitoring, exception and retirement requirements.
- 05Prioritise remediation
Sequence quick wins and structural changes by exposure, dependency, delivery effort and business criticality.
What you receive
Evidence that supports decisions—not just a raw account export.
- Correlated NHI inventory and scope assumptions
- Risk segmentation and priority findings
- Ownership and accountability model
- Target lifecycle and exception controls
- Remediation roadmap with accountable actions
- Measures for coverage, risk reduction and control performance
Regional delivery
UK NHI engagements
Australian NHI engagements
Remote services are available across the United Kingdom. On-site delivery is agreed by location and engagement.
Remote advisory services are available across Australia. On-site delivery is agreed by location and engagement.
Start with the identities you cannot confidently explain